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My Credit Card Got Rejected - Why?

There are several reasons why a credit card transaction can go wrong.


Reasons why your card does not work:

  • Our payment provider is having trouble contacting your credit card issuer.
  • The card was rejected by the issuer.
  • Insufficient funds.
  • The card has not been activated. If you have a new card, you must activate it before the card will work.

How can I fix it?

  • Wait - and try again.
  • Contact your bank or issuer and ask.
  • Try paying with PayPal (you'll find the option on the payment page)

It is also free to contact us and ask for advice.